Banks/Credit Unions

Are you a bank or credit union who wants to satisfy customers while keeping costs down?

With GMAC Mortgage, you can satisfy your customers, expand your products, maintain your brand, and keep costs down and profitability up.

Satisfy Your Customers
Because we follow best practice guidelines and please our customers through first-call resolution, we have been recognized as one of the elite servicers in the country based on customer feedback.

Maintain Your Brand
Remaining in control of your relationship with your customers means maintaining your brand awareness. We'll make sure your brand is reflected in agent/customer interaction, the voice response unit, correspondence, account statements, the website, and more!

Expand Your Products
You will have the time and resources to focus on moving with the market, building business, and staying competitive…so offer new products, as we have a servicing solution already in place. We support the servicing of multiple products across the spectrum of credit quality. Products we service include first mortgages, closed-end second mortgages, home equity lines of credit, and unsecured consumer credit.

Keep Costs Down, Profitability Up
You won't have to buy new technology or update what you have. You'll no longer need to hire based on fluctuating volume. What used to be your servicing "daily grind" rests squarely and confidently on our shoulders — for less than you're paying now.

We can help you make money, too, by making the most of the loans you have with techniques such as statement level messaging and HELOC utilization campaigns.