More About Subservicing

Is subservicing right for you?

Subservicing is on an upward trend. If your company currently services its loans in-house, you may want to consider the benefits and risks of subservicing.

Benefits

Servicing loans in-house can be expensive and complicated, making it a perfect function to outsource. Subservicing may also:

• Save you money
• Enable you to focus energies on investments and core competencies
• Eliminate fixed costs, such as payroll, taxes, and more
• Offer a choice of private label or servicer branding
• Offer customized service so you maintain “high-touch” service levels
• Enable you to offer a wider range of loan products allowing you to access more markets

In Summary

While subservicing offers multiple advantages to servicing in-house, the decision to trust another company with meeting the needs of your customers is a serious one. Part of your evaluation should include a frank examination of how well a subservicer can replicate and enhance your customer service orientation, and fulfill your other business requirements.

Because of economies of scale, large companies often have the capability to offer cost-effective servicing solutions to small and midsized institutions that may not be able to maintain resources and/or stay on the cutting edge of technology. The best subserivcers understand that their existence is dependent upon meeting your needs. Strong subservicers, such as GMAC Mortgage, make every effort to create a subservicing program that addresses all of your customer concerns.

Read more about the advantages of choosing GMAC Mortgage as your subservicer.

Contact us for more information on subservicing.